Legal

Terms of Service

Version 2026-03-31.1

Marketplace role

LineCrew.ai is a technology marketplace that connects customers with independent third-party line holders. LineCrew.ai does not directly provide in-person queue services and does not employ line holders.

User responsibilities

Users are responsible for accurate booking details, lawful conduct, and compliance with venue and local rules. Service outcomes can vary due to third-party policies and on-site conditions.

Payments, cancellations, and disputes

Fees may vary by category, location, timing, and demand. Cancellation and refund handling follow the published Cancellation & Refund Policy. Submitting a dispute does not guarantee a specific outcome.

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